(Please contact us for specific details on Plaques, Screen Printed Products, Acrylic, Promotional and Special Items.)
100 pieces.)
A. WE HAVE NO MINIMUM QUANTITY on our glass and crystal
items, whether it is a jade crystal award or a single glass
coffee mug. Therefore, a company that can’t use 144 ceramic
coffee mugs can purchase a few stunningly engraved mugs for
a small $ amount.
but I can’t afford to pay $100 for artwork on a single item.)
A. We consider our set-up charges to be the most reasonable in the
etched-glass field. We do not believe that the set-up charge
should make it prohibitive to select a single engraved item.
Therefore, our set-up charge is $30.00 for the 1st item and
$10.00 for each additional item up to $90.00. However, mention
our website, and we will set up your artwork for $30.00,
no matter how many pieces you order.
Q. Do I have to pay the set-up charge every time I order?
( What if I select a different item?)
A. It is a one-time charge for a specific logo. As long as you use
the same logo, there are no additional artwork charges no matter
what item you select.
item? What if I personalize each item?
A. We are more than happy to design the artwork for your item.
Just send us your camera-ready logo along with the wording
for each item, and we will lay out the artwork to fit the item.
For personalized items, we charge $3-$5 each depending upon
the item.
Q. If you design the award, do I have to pay design charges?
A. No, we don’t charge for designing the award layout. Our goal
is to give you the “Best” award possible. We believe this is
usually achieved with us designing the layout. The only charge
would be a minimal typesetting fee to offset our cost. We
would inform you of this cost, if any, prior to artwork approval.
Therefore, there are no surprises as to the final cost.
Q. What is camera-ready art?
A. (Not a technical response.) It is a high resolution print of your
art often referred to as a stat or slick. We can also use good
laser print. Inkjet prints do not work because the ink bleeds
on the paper and the lines are not crisp. Give us what you
have, and we will try to work with it. We work miracles with
art.
Q. My graphic artist has made a specific design for our item. Can
we use his exact layout? Can I send it to you on disk?
A. Sure, we will be glad to fax you a template for the item so that
they can size the art or, if you prefer, send us the art and we
can size it. Send us camera-ready art or send us a file in Corel
Draw, EPS, JPEG, etc .
A. Sure, it doesn’t always work, but we’re having a lot more
success with this process. We will send you a proof to verify
the results.
A. There is no one large reason, but there are a lot of little
reasons.
(I) We are conscientious and we care. (II) Our goal is to give
you the best award or gift possible. I don’t know about you,
but I can tell you that many of our suppliers don’t share this
attitude. (III) We pay attention to detail. (IV) We want your
award to be beautiful & accurate & timely. If you don’t get
all three, did you get what you paid for?
We do many prestigious awards and gifts for associations
and companies across the U.S. We would be glad to give you
customer references. But remember, our main goal is to
make your award or gift the “best”.
A. We ship primarily by UPS or Airborne. We have an out-
standing record of successful shipments. (My fingers are
crossed, and I am knocking on wood as I say that.) In the
rare instance that there would be damage, we will quickly
replace the item and handle any claims. It takes a great
amount of time and effort in packaging to insure this safe
shipment. Therefore, your freight cost includes a charge
not to exceed 5% of your order plus the UPS shipping
charges. This helps to offset our cost for the packing and to
insure safe delivery.
A. (1) Call us and tell us what you want (or E-Mail us).
(2) We’ll send you a sales order to sign.
(3) Mail us your camera-ready art and 50% deposit.
(4) We will lay out your art and fax you a proof for approval.
(5) Fax us back your approval or changes. If you make
changes, we will fax you a new proof.
(6) After artwork approval, your order will be produced in
about two to three weeks.
(7) We will ship your order (usually UPS) along with an
invoice for the remaining 50% plus shipping.
(8) You’ll be very happy with your award or gift. As one
customer told me, “I knew it would be nice, but I
never imagined that it could be this nice.”
get a discount?
A. Certainly. We not only allow single quantity orders, we also offer
outstanding discounts on multiple piece orders for engraved
glassware and crystal, as shown below:
(A) 12 Units - 23 Units Less 10%
(B) 24 Units - 35 Units Less 15%
(C) 36 Units - 47 Units Less 20%
(D) 48 Units - 71 Units Less 25%
(E) 72 Units - 143 Units Less 30%
(F) 144 Units - 287 Units Less 35%
(G) 288 Units - 575 Units Less 40%
(H) Over 576 Units Quotation
